We want gambling to remain an affordable form of entertainment. Set a spending boundary before you begin and protect the money needed for other commitments. A promotion or a possible win is never a reason to spend money needed for essential costs.
Limits That Support Your Budget
Our tools include limits to help you control gambling. Choose boundaries that suit your circumstances, and ask our team for assistance if you need to discuss them. Avoid increasing spending to recover losses or to pursue an offer. Losing money can be part of gambling, and further play cannot guarantee that it returns.
Cooling-Off and Self-Exclusion Options
Cooling-off offers a break, while self-exclusion provides a stronger way to stop gambling with us. Consider these tools when play becomes difficult to control or affects your finances, relationships or daily responsibilities. Contact our team if you need help using an account protection measure.
Recognising When to Pause
Warning signs include spending beyond a budget, concealing losses or feeling pressure to continue. Take those changes seriously even if you still enjoy some games. Stop playing, talk to someone you trust and seek independent support rather than relying on another bet to improve the situation.
Organisations You Can Contact
GamCare offers support through 0808 8020 133. GambleAware provides information about gambling harm, Gordon Moody offers specialist support, and Gamblers Anonymous provides peer support. These organisations can help you consider practical next steps beyond your account settings.
Gamban can help restrict access to gambling on your devices. Blocking software can sit alongside account limits, cooling-off and self-exclusion as part of your response to harmful gambling. You must be 18 or over to gamble, and asking for help is appropriate whenever gambling causes concern.